Terms of Service

Please read these Terms of Service ("Terms") carefully before using TalkDeskly, an open-source, self-hosted customer communication platform ("the Service").

By downloading, installing, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

Use of the Service

License: TalkDeskly is licensed under the MIT License, which is included in the software distribution and available at License. The software is provided "as is", without warranty of any kind.

Self-Hosting: TalkDeskly is designed to be self-hosted on your own infrastructure. You are responsible for:

• Installing and maintaining the software and its dependencies
• Securing your implementation
• Ensuring your use complies with all applicable laws and regulations
• Backing up your data

Account Responsibilities

If you create accounts within your self-hosted instance of TalkDeskly, you are responsible for:

• Maintaining the confidentiality of account credentials
• All activities that occur under your accounts
• Ensuring users comply with these Terms and applicable laws

Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe the intellectual property rights of others
• Transmit malware, viruses, or other harmful code
• Interfere with or disrupt the integrity or performance of the Service
• Harass, abuse, or harm another person
• Send unsolicited communications or "spam"

Intellectual Property

TalkDeskly is open-source software licensed under the MIT License. This means you can freely use, modify, and distribute the software, subject to the conditions of the MIT License.

The TalkDeskly name, logos, and other brand features are trademarks and may not be used without permission, except as expressly permitted by the MIT License or other written permission.

Third-Party Services and Links

The Service may integrate with or contain links to third-party services. We are not responsible for the content or practices of these third-party services, and your use of them is at your own risk.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Limitation of Liability

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE
• ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE
• ANY CONTENT OBTAINED FROM THE SERVICE
• UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

Indemnification

You agree to defend, indemnify, and hold harmless TalkDeskly and its contributors from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any rights of another.

Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which you reside, without regard to its conflict of law provisions.

Contact Us

If you have any questions about these Terms, please contact us at:

• Email: legal@talkdeskly.com
• GitHub: Open an issue in our GitHub repository